1. Introduction
Enigma respects your privacy and is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Law on Personal Data Protection of the Republic of Serbia.
2. Data Controller
The controller of your personal data is the Enigma team. For any questions regarding data protection, you can contact us via our support page.
3. Legal Basis for Processing
We process your data based on the following legal grounds:
- Consent — where processing requires your consent; you can withdraw it at any time
- Legitimate Interest — for service improvement and Application security
- Contract Performance — to provide the service you requested
- Legal Obligation — when processing is necessary to fulfill our legal obligations
4. Your Rights
Under the GDPR you have the following rights:
4.1 Right of Access
You have the right to request a copy of your personal data that we process.
4.2 Right to Rectification
You have the right to request the correction of inaccurate data or the completion of incomplete data.
4.3 Right to Erasure
You have the right to request the deletion of your personal data when it is no longer necessary for us to retain it.
4.4 Right to Restriction of Processing
You have the right to request the restriction of processing your data under certain circumstances.
4.5 Right to Data Portability
You have the right to receive your data in a structured, commonly used, and machine-readable format.
4.6 Right to Object
You have the right to object to the processing of your data based on legitimate interest.
4.7 Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw it at any time without consequences.
5. Data Transfer
Game progress and statistics are stored locally on your device. Puzzle delivery and website analytics involve service providers. Contact our support team for information about the relevant providers, hosting locations, and transfer safeguards.
6. Data Retention Period
We retain data only as long as necessary to fulfill the purpose for which it was collected. Local data on your device can be deleted at any time by uninstalling the Application.
7. Exercising Your Rights
To exercise any of the aforementioned rights, contact us via our support page. We will respond to your request within 30 days.
8. Right to Complain
If you believe your rights have not been respected, you have the right to lodge a complaint with the competent data protection authority — in Serbia, this is the Commissioner for Information of Public Importance and Personal Data Protection.